Documentation

Update a conversation

PATCH/v1/conversations/:id

Auth: Secret API key (rk_sk_)

Update conversation status or assignee.

Path parameters

NameTypeDescription
idrequireduuidConversation ID

Body parameters

NameTypeDescription
statusstringopen | pending | closed
assignee_iduuid | nullAgent user ID or null to unassign

Responses

200Updated conversation
{
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "siteId": "660e8400-e29b-41d4-a716-446655440001",
  "visitorId": "770e8400-e29b-41d4-a716-446655440002",
  "status": "closed",
  "assigneeId": null,
  "createdAt": "2026-01-15T10:00:00Z",
  "updatedAt": "2026-01-15T10:05:00Z"
}