conversation.reopened
Auth: Webhook signing secret (rk_whsec_)
Fired when a closed conversation is reopened.
Responses
200Event payload
{
"id": "evt_550e8400",
"type": "conversation.reopened",
"created_at": "2026-01-15T10:00:00Z",
"site_id": "660e8400-e29b-41d4-a716-446655440001",
"data": {
"conversation": {
"id": "550e8400-e29b-41d4-a716-446655440000",
"siteId": "660e8400-e29b-41d4-a716-446655440001",
"visitorId": "770e8400-e29b-41d4-a716-446655440002",
"status": "open",
"assigneeId": null,
"createdAt": "2026-01-15T10:00:00Z",
"updatedAt": "2026-01-15T10:05:00Z"
}
}
}